To support a growing call center, the full-time Patient Advocate will serve as the first point of contact for prospective and existing patients, providing education, guidance, and scheduling assistance to convert inquiries into completed consultations, all while working remotely from the Grand Rapids or Lakeshore area. Key responsibilities Educate patients on chronic pelvic pain conditions and PRM's treatment approach while providing supportive guidance Handle inbound and outbound communications with new and existing patient leads, qualifying them for consultations Document patient interactions accurately in CRM/EHR systems, ensuring compliance with HIPAA and company policies Required qualifications 2+ years of experience in healthcare contact center, patient intake, admissions, or patient-facing customer service Proficiency with CRM, EHR, and softphone systems Ability to guide conversations toward next steps while maintaining a patient-first mindset High attention to detail and strong organizational skills Self-motivated with the ability to work remotely
...Product Manager Launch Your Career with Precision Tube Company Precision Tube Company is a leading manufacturer serving highly... ...strongly encouraged to apply. Experience Preferred: Internship, co-op, academic project, or professional experience in...
...~24-hour call schedule -- out of house ~ Census of 6 patients ~ Level II/III nursery with Well-Baby (Level I) coverage ~ Neonatology procedures -- Level II/III skills required ~ We negotiate better pay and deposit it weekly ~ We arrange complimentary housing...
...features. Direct message the job poster from Pareto Solutions Group, Inc. Role Summary We are seeking an experienced Oracle FCCS Consultant to join our team on a long-term basis. The ideal candidate will evaluate and enhance our current FCCS configuration,...
...team as we help shape the future. Hartford Funds is seeking a Web Designer to work within the Marketing Design team, partnering with our... ...on time despite shifting priorities while maintaining a high level of attention to detail and self-QA across every deliverable.AI...
...Journeyman Event Planner Chippewa Government Solutions LLC, a Sault Tribe Inc. ("STI Federal") company, is searching for a dynamic and skilled Journeyman Event Planner to be a key part of our expanding team! At STI Federal, we drive growth through strategic government...